Effective Date: 10th April 2025
At ABX, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform, mobile application, or use any of our services (collectively, the “Services”). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.
1. Information We Collect
a. Information You Provide to Us
When you use our Services, you may provide us with:
- Personal Identification Information: such as your name, email address, phone number, mailing address, password, or any other identifier by which you may be contacted online or offline.
- Payment Information: including credit/debit card numbers, billing address, or other financial data (handled securely via third-party payment processors).
- Profile Information: like usernames, profile images, bios, and any content you choose to share.
- Communications: such as messages, feedback, support inquiries, or survey responses.
b. Information We Collect Automatically
We may also collect certain information automatically, including:
- Usage Data: such as your browser type, device type, operating system, pages visited, time spent on our Services, and clickstream data.
- Device Information: including your IP address, unique device identifiers, mobile network information, and location data (when permitted).
- Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to improve functionality, understand usage patterns, and personalize your experience.
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our Services
- Improve, personalize, and expand our offerings
- Communicate with you, including sending updates, security alerts, or promotional content
- Process transactions and manage your account
- Respond to user inquiries and provide customer support
- Detect, prevent, and address technical issues or potential fraud
- Comply with legal obligations
3. Sharing Your Information
a. With Service Providers
We may engage trusted third-party vendors to perform services on our behalf, such as payment processing, analytics, hosting, or marketing. These vendors have access to your information only as necessary to perform their functions.
b. Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any change in ownership or control.
c. Legal Requirements
We may disclose your information if required by law or in response to valid legal requests (e.g., a court order or government investigation).
d. With Your Consent
We may share your information for other purposes with your explicit consent or at your direction.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time (see Section 6).
5. Data Security
We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: You can request a copy of your personal data.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You can ask us to delete your personal data.
- Objection: You can object to processing for certain purposes.
- Data Portability: You can request to transfer your data to another service provider.
To exercise these rights, contact us at privacy@abx.com.
7. Your Choices
- Account Information: You can review, update, or delete your account information at any time.
- Emails and Notifications: You can unsubscribe from promotional messages using the link in our emails or by contacting us. We may still send service-related messages.
- Cookies: You can manage cookie preferences through your browser settings.
8. International Data Transfers
If you access our Services from outside [Your Country], your data may be transferred to, processed, and stored in a country with different data protection laws. We ensure that appropriate safeguards are in place to protect your information.
9. Children’s Privacy
Our Services are not intended for children under 13 (or 16, depending on the jurisdiction). We do not knowingly collect data from children. If we learn we have collected data from a child without parental consent, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are significant, we’ll notify you through our website or via email. Your continued use of the Services after such changes means you accept the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Company Address:
ABX Technologies Ltd.
Suite 3, Clyde Innovation Centre
105 Riverside Drive
Glasgow G3 8PR
United Kingdom